Privacy Policy

1. Information We Collect

We collect personal information you provide when registering for events (like name, email, and phone number) and data related to event participation. We also collect technical information about how you use our platform.

2. How We Use Your Information

Your information helps us:

• Manage and improve your event experience
• Communicate with you about your events
• Provide customer support
• Ensure compliance with our policies and legal obligations

3. Sharing Your Information

We never sell your personal information. We only share it with trusted service providers to deliver our services (like payment processing and email delivery), or when required by law.

4. Your Choices

You can update your information by contacting us, and adjust cookie preferences in your browser. We do not send marketing emails without your consent.

5. Data Security

We use industry-standard measures to keep your data safe. However, no system is 100% secure.

6. Children’s Privacy

FittestArena is not intended for children under 13. We do not knowingly collect personal data from children under 13 without parental consent. Parents have the right to consent to the collection and use of personal information from children under the age of 13 (collectively, “Children,” and individually, a “Child”) without also consenting to the disclosure of such information to third parties, except as necessary to operate and manage event participation.

We do not share personal information collected from Children with third parties for any purpose other than to support and manage event registration and participation.

What Information Do We Collect from Children?

• Parent’s email address
• Username and password
• Date of birth
• Display name (the name other people will see during events or activities)
• Information about activities and interests
• Other profile data, such as gender, photo, and contact information (collected from the parent)

How We Use This Information

We use this information to:

• Register children for events
• Communicate updates about events
• Provide event results
• Improve our website and event experience by providing personalized support and instructions

Access and Modify Your Child’s Personal Information

If your Child’s personal information changes, or if you no longer wish to allow your Child to participate on FittestArena, or if you would like to delete your Child’s information and refuse further collection and use, please contact us at:

• Email: [email protected]

Retention of Children’s Information

We retain Children’s information for as long as the account is active and as needed to manage event participation. You may close your or your Child’s account by contacting us. However, we may keep information for an additional period to comply with legal obligations, resolve disputes, and enforce agreements. Please note that even if we delete your or your Child’s information, it may persist on backup or archival media and other information systems.

7. Changes to This Policy

We may update this policy occasionally. Updates will be posted here, with the effective date clearly shown.

8. Contact Us

If you have questions or need to update your information, please reach out:

• Email: [email protected]

Effective Date: May 1st, 2025